Payment and Billing
When you’re charged, how to update your card details, and what happens if a payment fails.
When am I charged for my subscription?
You’re charged automatically each time a new delivery is scheduled and shipped. This happens according to the delivery interval you’ve chosen — for example, every 4 or 6 weeks. You’ll always receive an email notification before each upcoming charge,
How do I update my payment details?
To update your payment information, log in through our login page using the email address you used when making your purchase. Once logged in, Scroll down to your subscription.
What happens if a payment fails?
If a payment doesn’t go through, we’ll automatically try again after a short while. At the same time, you’ll receive an email notification so you can update your details or choose another payment method. If the payment continues to fail, your subscri