Manage Your Subscription
How to start, change flavors, pause, or cancel, and keep track of your next delivery.
How do I start a subscription?
Starting a subscription for our food-shakes is super easy — almost as quick as mixing a shake! Just follow these steps:. You’ll receive an order confirmation by email right away, and we’ll start packing your first subscription delivery at our warehou
How do I know if I have an active subscription?
When you place a subscription order with us, your customer account is created automatically — you don’t need to set one up in advance. To check if you have an active subscription, simply log in using the email address you used when making your purcha
How do I log in to manage my subscription?
Log in through our login page using the email address you used when setting up your subscription.When you click “Log in,” you’ll receive a one-time code sent to both your email and as an SMS to your phone. Enter the code — and you’re in!
How do I change the products in my subscription?
Your updates are saved immediately and will apply to your upcoming deliveries.
How do I pause or cancel my subscription?
Log in with your email address and one-time code as described above.Scroll down to your subscription overview.Click “More.”Select “Pause” if you want to delay upcoming deliveries, or “Cancel” if you no longer wish to continue.You’ll always receive a
Is there a fixed term for the subscription?
No. You can pause, cancel, or change your subscription at any time. We want it to feel just as flexible as shopping whenever it suits you.
How often are subscription boxes sent out?
It’s entirely up to you. You can choose to receive your deliveries every 4th, 5th, 6th, 7th, or 8th week — and you can adjust the frequency anytime through your customer portal. You can also postpone a single delivery or ask us to send your next box